Privacy Policy

At Vaultic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use the Vaultic platform.

1. Information We Collect

Depending on how you use Vaultic, we may collect:

  • Name and contact information
  • Account and profile information
  • Transaction and trading information
  • Payment & Wallet information
  • Gift card information submitted for trading
  • Device, browser, and usage information
  • Communications with our support team / AI assistant
  • Information required for identity verification and compliance

2. How We Use Your Information

We may use your information to:

  • Create and manage your account
  • Process transactions
  • Provide crypto and gift card trading services
  • Verify your identity and prevent fraud
  • Provide customer support
  • Improve the Vaultic platform
  • Send important account and transaction updates
  • Meet legal and regulatory requirements
  • Maintain the security of our platform

3. Information Sharing

We do not sell your personal information.

We may share information with trusted service providers, payment processors, technology providers, compliance partners, or other third parties where necessary to provide our services, protect our users, or comply with legal obligations.

4. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. However, no online service can guarantee complete security.

5. Cookies and Tracking

Vaultic may use cookies and similar technologies to maintain sessions, understand how users interact with the platform, improve functionality, and enhance security.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, meet legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on applicable law, you may have rights to access, correct, update, or request deletion of your personal information. You may also have the right to object to or restrict certain uses of your information.

8. Third-Party Services

Vaultic may link to or integrate with third-party services. These services may have their own privacy policies, and Vaultic is not responsible for the privacy practices of independent third parties.

9. Children's Privacy

Vaultic is not intended for individuals who are not legally permitted to use our services. We do not knowingly collect personal information from children.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us through the official Vaultic support channels:

Contact: support@vaulticapp.com