Terms & Conditions
These Terms & Conditions govern your use of the Vaultic platform and its crypto and gift card trading services. By creating an account or using Vaultic, you agree to these terms.
1. About Vaultic
Vaultic provides a platform that allows eligible users to access supported crypto and gift card trading services. Available products, assets, rates, and services may change at any time.
2. Eligibility
You must meet the minimum legal age and other eligibility requirements applicable to your location to use Vaultic. You are responsible for providing accurate information when creating and using your account.
3. Your Account
You are responsible for:
- Keeping your login credentials secure
- Providing accurate account information
- Maintaining the security of your account
- Not allowing unauthorized individuals to access your account
You must notify Vaultic if you suspect unauthorized access or activity.
4. Trading Services
Vaultic may support the buying, selling, or trading of selected cryptocurrencies and gift cards. Not every asset or gift card is available at all times.
Before completing a transaction, you should review the applicable rate, fees, transaction details, and other information displayed on the platform.
5. Rates and Transactions
Rates may change due to market conditions, liquidity, demand, and other factors.
The rate displayed for a transaction may only remain available for a limited period.
Once a transaction has been confirmed, cancellation or reversal may not always be possible.
6. Gift Card Trading
When submitting a gift card, you confirm that:
- You have the legal right to trade the gift card
- The information provided is accurate
- The gift card was not obtained through fraud or unauthorized activity
- You will provide genuine and valid card details
Vaultic may reject transactions that appear invalid, fraudulent, or inconsistent with its requirements.
7. Prohibited Activities
You may not use Vaultic for:
- Fraud or financial crime
- Money laundering
- Terrorist financing
- Unauthorized transactions
- Stolen or fraudulent gift cards
- Attempts to manipulate or exploit the platform
- Any activity that violates applicable law
Vaultic may suspend or restrict accounts where prohibited or suspicious activity is detected.
8. Fees
Applicable fees will be displayed or communicated before a transaction where required.
Vaultic reserves the right to change its fees and pricing structure.
9. AI Assistant
Vaultic may provide an AI-powered assistant to help users navigate the platform and understand general information.
AI-generated responses are provided for informational and support purposes and should not be treated as financial, legal, or investment advice.
10. Account Suspension
Vaultic may temporarily restrict, suspend, or terminate an account where necessary for security, compliance, suspected fraud, violation of these terms, or other legitimate reasons.
11. Third-Party Services
Vaultic may rely on third-party providers to support certain services, including payment, technology, identity verification, and infrastructure.
Third-party services may be subject to their own terms and conditions.
12. Limitation of Liability
To the extent permitted by applicable law, Vaultic will not be responsible for losses arising from circumstances outside its reasonable control, including network failures, third-party service interruptions, market changes, or unauthorized access resulting from a user's failure to secure their account.
13. Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of Vaultic after changes take effect constitutes acceptance of the updated terms, where permitted by law.
14. Contact
For questions regarding these Terms & Conditions, contact Vaultic through the official support channels.
Contact: support@vaulticapp.com
